What improvement to logistics will 2020 bring, reports Entrepreneur. 

It has been a historic decade for the global logistics industry. The market has grown tremendously over the years and there have been significant improvements in logistics infrastructure worldwide; thanks to digitization and groundbreaking solutions in supply chain and logistics.

Nordstrom is putting its customers first in its supply chain, reports Forbes. 

The supply chain isn’t typically a strong consideration when building a customer experience strategy. But at Nordstrom, the supply chain is a critical element of delivering quality customer experiences. 

Will technology really change the shopping experience, reports Forbes.  

According to my company’s 2019 “Global Shopper Study,” which surveyed 435 retail executives and 4,811 shoppers, 77% of retail executives believe customers are happy with today’s in-store experiences.