Management

Management (242)

Can You Use Anecdotal Information?

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Big data, metrics, dashboards, analytics, clickstream data…. It’s the era of quantitative, fact-based management. Does that mean only numbers matter, or is there still a place for qualitative input into the process?

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Upgrade Surprises

 

Have you ever received a gift that was nice, but wasn’t exactly what you were hoping for? Or even worse, how about spending big bucks on a product and bringing it home only to discover it not only requires assembly but also accessories you didn’t even know you needed?

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I’d Like a Hamburger – Ketchup Only

plain hamburgerWhen I was a young child, my father would take my siblings and me to the fast food restaurant.  I didn’t like pickles, mustard or onions, so he ordered me a hamburger with ketchup only. I would then spend the next five to ten minutes waiting for this burger, since it was considered a special order.  Now many years later when I order that same burger, it’s delivered with as many or few condiments you would like, with no extra wait time!  So, as I view the eCommerce space and the possible ways to connect with customers, I’d ask in which scenario are you working? 

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Advantage - Agility

cheetah-pictures-113Price, product, placement, promotion. These four areas of concentration have long been held as essential elements in successfully marketing a product or service to the consuming public. Oftentimes simply referred to as the 4 P’s, each of these categories in and of itself are important factors in going to market.

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Cecil on the Dock of the Bay

Do you remember CommerceOne, Ariba, and viaLink?  They all had proprietary eCommerce systems created during fits of brilliance funded by "unbridled exuberance."  I think the venture cap companies are getting ants in their pants, and itching for the old days. Read more...

Cecil's Changing Scenery

Earlier this week I was traveling up the East Coast from the Carolinas to New England (Cape Cod to be specific).  The logical route to travel was I-95, which can be heaven or hell depending on the time of day and the region you're traveling through.  But I'm always amazed at how quickly the landscape changes over just a few miles. Read more...

Cecil here- Somehow I just can't keep away from Cincinnati

I was thinking of a comment I overheard while at the UConnect conference.  There was a fair amount of confusion among participants and speakers when referring to the new company... the combination of UCCnet and Transora, or GS1 US.  The transition is so new that employees and constituents of the individual companies were still referring to their respective company names.  Fortunately everyone understood and it was generally an occasion for a chuckle. Read more...

Cecil and Katrina

I listened to the analysis of what the expected 20 foot storm surge would do to the New Orleans' levies.  I wondered just how much testing the engineers had done to make sure they would hold back the 12 foot surges they were built for.  Then it occurred to me how futile all that testing and planning would likely prove to be over the next few days. Read more...

Cecil's Southern Dining

It was a crowded drive up I-65 from New Orleans to Atlanta.  I was happy to be on the road, but felt like I was being herded like a sheep.  It didn't get much better when I was instructed to meet my client for dinner at a restaurant of his choosing. The group event was put on by my Atlanta based client who was apparently trying to show off his "Southern" by hosting the party at Aunt Pittypat's Porch, a nice enough, if a bit over-done recreation of a Rhet and Scarlett era mansion. Read more...

Watch for the sharks, they may be after your AS/2

Last week I was sitting in the lobby of one of my regular clients whose office overlooks the beach on Florida's Panhandle. I was contemplating doing a little fishing from the beach, but after reading the headlines about the recent shark attacks on unsuspecting surfers and fishermen I decided against it.  It seems that the area had considered itself relatively immune from shark attacks, not having had one in several years. Read more...

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