Do you ever wish you could get your point across to your boss, or your boss's boss? Whether it's selling an idea you have to improve your service offering, or trying to get a raise, promotion, or addition to your team, the points in this short article can be invaluable.

Finding process efficiency in business is no longer on the wish list, but a mandatory responsibility of management. Even with the great gains that we as an EDI department give to the organization, the mandate to find more cost effective methods in operations has not passed us by.  This in turn has lead many EDI teams to utilize third parties to handle some portions of their daily function. In my previous post, I began to discuss outsourcing the mapping function of EDI, and will wrap up with seven strategies that I have found to be useful when managing a third party mapping team.

You only hear from your 'customers' when something bad happens, your sales department complains about how long it takes to 'hook up' their customers on marketplace connections, and you're constantly given grief by the SAP team about inbound documents erroring out in the interface. Is that just the nature of the EDI beast, or are you doing something very wrong?