Well, it's another year come and gone. In a couple of weeks most companies will close out their fiscal year end. It's been an interesting year to say the least. Uncertainty around global economies being the biggest concern. However there are signs of good things that have happened during 2011, one of those being the change in mentality for companies to take a deeper look into their processes and implement several cost saving or efficiency measures to work smarter. Below I've recapped my observations -