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News (3585)

What's a Supply Chain Control Tower?

Nathan Pieri in Supply Chain Digest describes the concept of a 'control tower' for supply chain processes. It looks like this concept supports better coordination of the providers in the chain.

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Cloud Warming

CIOs are becoming increasingly comfortable with 'the cloud'. Does that mean they're planning to make better use of the technology?

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Will Amazon Actually Open a Retail Store?

In one of the most interesting rumors I've read about in recent memory, Amazon is considering a retail location. 

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The Impact of Bad Customer Service

Providing bad service is a very effective way for retail businesses to drive away customers. Does that affect the on-line world as well?

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The Supply Chain's Role in eCommerce

Micheal Hsieh on the Pando Daily site gives us his thoughts about the importance of the supply chain in an eCommerce world. From an historical perspective, it looks familiar.

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Improve Logistics, Improve Supply Chain Efficiency

Technology seems to be the 'secret sauce' in improving transportation performance. Does that have a $$ impact on the supply chain?

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Use Your Imagination

Ever daydream about doing something different? Are you stuck working at a job that's really not a good fit?

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Another View of the Cloud

Everyone has an opinion about cloud computing. Vinnie Mirchandani has an interesting take he shares on the Enterprise Irregulars site.

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Forrester's Customer Service Playbook

Customer service is an aspect we deal with on a daily basis. Usually it's good, but if it's not it can be a real turn-off.

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Considerations for Going Global

What happens to your supply chain if you decide to 'go global'? 

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