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The Omni-Channel Experience

It's a new world out there for retailers. Customers are the beneficiaries of the 'omni-channel experience', but companies have to think through their strategies to make it happen. Read more...

Benchmarking Your Program

Finding good benchmarking information for your B2B integration program can be a chore. In a GXS blog article, Rachel Cohen talks about recent research that may be helpful to you. Read more...

International Shipping Considerations

When you run an ecommerce site and your offering is visible internationally, it makes sense that your customers may be across borders, right? Read more...

Innovation Articles

Locating content for our readers that's eduational, topical, and interesting can be tough at times. One source I can depend upon for great ideas on how to jack up your creative juices is the Innovation Excellence site. Read more...

Linking Supply Chain to Customer Activity

In a nice article on the Harvard Business Review blog site, Brad Power provides the example of how Tesco, one of the world's largest retailers, used insights from customer data analysis to improve their supply chain. Read more...

Omni-Channel Impact on Stores

RetailWire's Tom Ryan examines a case of the 'new' omni-channel approach on an existing high-profile retailer. Is this a trend? Read more...

3PL's Continue to Grow

3PL growth is forecasted for > 6% in 2013, with a lot of mergers and acquisitions involved. Overseas, it's quite a bit stronger. Read more...

Build Teamwork to Become Lean

Many people think of Lean as either a technology or an analytical tool. It's really more of a mindset of continuous improvement built upon people. Read more...

More on Perfect Commerce

Things are moving ahead for Perfect Commerce in a number of different directions. If they can pull it all off, it'll be an even more powerful set of capabilities than what we see today. Read more...

Supply Chain Analytics

If you want to use Big Data and analytics to drive your supply chain success, you need to begin at the beginning. Designing your processes and tools with the necessary analytics in mind is the way to make that happen. Read more...

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