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Further Analysis of the Christmas Delivery Problem

When a great company like UPS experiences a big problem like the 2013 Christmas delivery debacle, it's bad for them but good for people who want to learn about supply chains. All sorts of analyses take place to identify what happened and the result is a better understanding of the supply chain.
In a Supply Chain Digest article, Dr. Michael Watson takes it apart and let's us know the cause and how to prevent problems in the future. Read it HERE.
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