Buzz

Buzz

Customer Service Guidelines

No matter what type of business you're in, you always have a customer to satisfy. Evan Johnston on the B2C site has compiled a set of guidelines for delivering good service to your customers.

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Measuring Sustainability

Supply chain sustainability is a broad concept. So broad, in fact, that it's a challenge to measure aspects of it accurately.

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Succeed with Your ERP Project

It's interesting to see an article about the ERP project process on a legal profession-oriented site. Duncan Card on the JD Supra page takes us through ERP's through his perspective.

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