Want to answer the age-old (well, maybe not age-old… perhaps just decades-old) question of where in the organization does EDI belong?  Try BOTS… the open-source EDI solution.  Here’s my take on it. Read more...

Having worked in the EDI field for more than 20 years, and specifically as a consultant for nearly 10 years, this is an unasked question at many of the places I've contracted and, as so many other questions in business, the answer is a resounding “maybe”.  Many executives believe that they're doing EDI simply because they have an EDI tool in their IT department and they're exchanging data with some of their customers/suppliers.  Ofttimes their customers/suppliers do not agree... this is often, but not always, because the data being exchanged is not in the "standard" format. Read more...

IT management, like any other management, requires finesse and tact. People skills are essential when dealing with anyone, but IT people are generally more withdrawn than most. People who are naturally more "people-oriented" tend to gravitate to more customer service or human resource type positions. There are frequently less conversations over the water cooler in IT than in other departments. This is not to say that either group is "better" than the other, only different.

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