Consumers are increasingly comfortable with AI. As people increasingly interact with AI technology, conversational AI is poised to revolutionize retail customer service. Conversational AI is a technology that uses speech-based assistants to create meaningful and natural interactions with customers, similar to talking to another human. Conversational interfaces allow businesses to increase the efficiency and personalization of their customer service while also cutting costs.

Managing today’s supply chain can be highly complex. Depending on the items or products involved, supply chain may involve hundreds or even thousands of stages, different geographical locations, payments, entities and even number of days. As a result of this complexity and opaqueness, many professionals believe that blockchain is the silver bullet which could transform the challenges encountered in this sector. So from this point of view, how is blockchain likely to be used in the supply chain to sort out the current challenges? Here we look at the unique characteristics of blockchain and how it can help in the supply chain.

Supply chain hacking and attacks present one of the most dangerous forms of hacking in the modern age of advanced information technologies. By getting access to the supplier’s network and hiding malicious code within the hardware, software, and apps in the supply chain, hackers have the capability of infecting thousands or even millions of computers within a very short time without the slightest evidence of foul play. This new trend shows that hackers are exploiting it to wreck havoc to unsuspecting manufacturers of electronic devices. The security sector and manufacturers are discovering the threats posed by supply chain hacking where attackers tend to focus on software providers instead of hackers hacking networks or devices directly.

Voice recognition is one of the promising technologies that’s shown lots of potential over the past few years. In fact, it is very hard nowadays to come to the end of a tech discussion without mentioning this topic. As a result of the promising future that voice recognition holds, many industries and companies are rushing to implement it in their operations. Warehousing hasn’t been left behind in the adoption of voice recognition in day to day operations. The technology becomes helpful in the environment where e-commerce order volume continues increasing while the delivery window continues to close. Such innovation plays a critical role in aiding companies in meeting their goals for picking, packing and shipping items.