Lean is just for manufacturing organizations, right? Nope, if you're a service provider, lean can be an even better fit for you! Long cycle times and complicated processes equal fertile ground for lean improvements. Read more...

Continuing the theme of predictions for 2014, Rachel Spasser from Ariba discusses what's ahead for business networks in a recent Forbes article. Read more...

It's that time of year. Predictions abound for what to expect in 2014. Andrew Brust on the ZDNet site looks at where the Big Data phenomenon is heading. Read more...