The recent superstorm, Sandy, and the Nor’easter that followed one week later, are continual reminders that businesses need to build redundancies and create business continuity plans for services and infrastructure. Not only do outages have immediate impact to operations, they also significantly impact supply chains. In fact, a recent study led by global multi-line insurance provider Zurich Insurance Group and conducted by the Business Continuity Institute (BCI) found that the leading cause of supply chain disruption is unplanned IT or telecom outages.