Changing long-term processes is never an easy thing to do but it’s especially challenging when you’re talking about how item labeling is done in Asia. Right now, for example, when the internet is down, workers take a “sneaker net” approach to getting purchase orders out: Someone plugs a USB drive into a computer, copies the information then walks down the hall and plugs it into another computer to remove the file and then brings it back to the packer, explains Chris Beukenkamp, managing director, Asia, for SPS Commerce. “We have the internet everywhere but you’re lucky if a factory has a single internet connection -- and that’s usually on a manager’s desk. It definitely won’t be on the factory floor where they’re doing packing and shipping.”