One recent phenomenon that's been identified is 'showrooming', where customers use physical stores of a retailer to look at products that are then bought on-line or via mobile device. 

We've heard a lot about outsourcing pros and cons, as well as recent trends about bringing outsourced work back home. How do you go about deciding to do that?

Sales and Operations Planning (S&OP) is a pervasive process in American business. Does it help your supply chain planning?