Tim McMahon is usually short and to the point in his 'A Lean Journey' blog. In his latest, he gives us a quick list of 3 resolutions for the new year.

Although most of the tech writing you've seen lately has been on hot topics like social, cloud, and mobile technologies, ERP's are still alive and kicking. What are some of the recent trends in that arena?

What separates companies who deliver a great customer experience from those who don't? Fast Company's article by Camilo La Cruz provides the playbook.