You've read a lot recently about omni-channel retailers, or at least I have. What's it really mean to a customer? Read more...

In a two-part (so far) series on the Spend Matters site, Pierre Mitchell discusses the challenges and opportunities of Supplier Information Management. Read more...

Creating a successful continuous improvement culture is often built upon constantly making small improvements. This is often at odds with those who are 'big picture' types. Read more...