We're constantly seeing new uses for big data. So much so that it's not even necessary to describe what the term means. Is the use of huge amounts of amorphous data making us better at our work, or is it adding layers of abstraction over the realities of the world? Read more...

A new term (at least to me) has emerged that is being used in conjunction with the IoT. We've discussed the Internet of Things a few times and I've even suggested that the technology behind IoT could supplant RFID. One issue with managing the thousands or hundreds of thousands of items that will eventually populate this new category is the volume of digital chatter that will crowd the existing network infrastructure and the Cloud.  Read more...

What's your definition of "Omni-Channel"? However you define the term it's a fair bet that your definition as a retailer or even as a supplier is very different from how consumers define it. That doesn't mean that consumers don't understand and want what they define. In fact, consumers seem to be more savvy about what they want from their retailers without regard to any kind of terminology. In short, consumers want to be able to do business with their retailers using whatever presences those retailers have. And by the way - their retailers should have many different presences if they intend to remain a favored status with their consumers. Read more...