Any logistics article with a Seinfeld reference is bound to be a winner. On Logistics Viewpoint, Steve Banker discusses a recent technological advance in delivery scheduling that has big benefits for both shippers and customers. Read more...

Esteban Kolsky is taking a look at the current state of customer service in a recent article on the Enterprise Irregulars site. He's trying to predict its future, but with all the technological developments that have affected the customer it's a challenge. Read more...

What's driving the e-invoicing phenomena? It seems like it's been a hot topic for awhile, but everyone seems to have a different idea on who's pushing it. Read more...