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Find Out How/If Your Supply Chain is Improving

The relationship between a company's financial performance and its supply chain metrics are far from simple. Loraine Lawson offers her take on the best tools and processes to better your supply chain performance.

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Want More Sales - Do Better at Customer Service

Forrester's Forrsights Software Survey for the last quarter of 2012 brought some interesting insights. William Band lays out the findings and his conclusions.

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The Lean Startup

Most of us know all about how Lean is used to improve existing processes. Did you know its principles are also useful in startup situations? Read more...

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