The 'last mile' of the delivery process continues to be a battleground for on-line retailers. A recent survey describes what's actually happening in this arena, with consumers expectations of fast delivery being high and their willingness to pay for it relatively low. Read more...

Company size has a strong correlation with the potential costs of supply chain disruptions. A recent issue at Toyota illustrates the challenges that large companies have in managing and mitigating risks. Read more...

Buzz column readers love case studies. A cloud ERP implementation is a great subject for a look under the covers at a real world experience. Read more...