The ROI of EDI - Survival or Profitability

Tuesday, 02 August 2011
EDI
The ROI of EDI - Survival or Profitability
An illustration of a company's supply chain

Is there a return on investment calculation for EDI, or is ROI simply a matter of keeping or gaining a customer? Should there even be a return on an investment for EDI? These are questions that continue to crop up whenever the issue of EDI upgrades, additions, or staffing levels are at hand. But I think these questions are misplaced at best and miss the point of EDI completely. Here’s why.

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