Retail

Retail (134)

Google Wallet: High Risk, High Reward

200px-Google-Wallet-logo.svgGoogle Wallet has a lot to overcome. Not even a year old as of this writing, it has already weathered enough bad news to capsize less well-supported projects. Google continues to invest in it, though, and seems committed to sticking with Wallet until it succeeds.

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JCPenney "all-in": RFID, M-POS, Self-Checkout, More

selfcheckoutJCPenney (JCP) CEO Ron Johnson promised to build on his successes as a retailer at Target and Apple to re-fashion the long-faltering department chain. Whether he's eventually judged successful or not, credit Johnson for a serious effort.

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Innovation at check-out

checkoutline"I hate waiting in checkout lines" has its own Facebook page. So does "I Hate Self Checkout!!!" Are your customers stuck in those negative vibes?

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Qthru Aims for a Different Self Check-Out

qthru-1-300x237Convenience is consumers' paramount value, at least as it has appeared in recent installments of "The Payoff". Seattle-area startup Qthru offers a new variant on the in-store shopping experience, with a priority on convenience.

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To Showroom, or Not....

6 showroomMy buddy Buzz posted links recently to a couple articles on the topic of ‘showrooming’. It’s a term describing the relatively new practice by consumers of using a physical retail establishment and  resources to research a purchase later made on a website or through a mobile device. Retailers don’t like this behavior, but in an omnichannel retail world it’s inevitable to some extent. What I’m struggling with is whether it’s right or ethical for the consumer to engage in this practice.
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Modest Ambitions

square-picture-300x283This week several news items speak to relatively modest ambitions of companies working in payment systems: rather than perfection over a wide domain, they seem to aim at incremental gains.

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On the Line - Debbie Irwin

Debbie IrwinScott Koegler of ec-bp.com talks with Debbie Irwin of Land-O-Lakes about her quest to find tools to manage data about the company's products.

 

 

 

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On the Line - Sue Abrams

Sue AbramsScott Koegler, editor of ec-bp.com talks with Sue Abrams about her quest to find tools to manage the transition of data between her ERP and GDSN repository.

 

 

 

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Amazon Grows Up, Pays Use Tax

amazontaxOne of Amazon's advantages over physical retailers has been that its sales have largely been free of state sales tax. That just changed.

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Trends in Play: Consumers Crave Convenience

money changing_handsWorldwide trends--toward convenience, rapid action, digital integration, and away from cash--in payment systems continue to play out in the latest news. Here are a few items that reinforce the movements "The Payoff" earlier described in more detail:

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