Social Solutions Global, the leading cloud software provider for nonprofit and public sector social service organizations, today announced the availability of the company’s inaugural 2020 Impact Report. Results show that demand for services continues to exceed the capacity of nonprofits’ ability to serve all those in need, and importantly, that investments in data and technology are the keys to unlocking the ability for these organizations to scale and enable communities to drive impact together.

“Everything we do at Social Solutions is driven by our purpose of empowering lasting social change,” said Erin Mulligan Nelson, CEO of Social Solutions. “For over twenty years we’ve been helping our nonprofit and public sector clients effectively deliver services, measure and optimize outcomes, and ultimately deliver greater human impact. Our first Impact Report directly demonstrates that data-driven impact analysis and management delivers value and direct results to people, families and communities via the social good organizations we work with on a daily basis.”

Impact Report Highlights How Social Solutions Benefits Thousands of Social Good Organizations

The Social Solutions Impact Report features statistics showcasing the current state and future of social good, as well as the impact on efficiency and effectiveness that human services agencies across every sector are seeing as a result of deploying technology and data to help them run and guide their organizations. In addition, the report discusses the increased demand for social services, which began even before the global COVID-19 pandemic, and the reality of career “burnout” as at least 38 states across the US don’t have enough social workers to meet the needs of the people seeking services.

Since bringing the Social Solutions software online, The Riverside County Children & Families Commission, more commonly known as First 5 Riverside - has dramatically increased efficiency and effectiveness around data, analytics and reporting. As a result, First 5 has been able to increase collaboration across service providers for the benefit of children and families. “The software is the connective tissue of data and reporting across the services we provide and fund,” said Piera Causley of First 5. “The work is moving so quickly in human services, so for us, it’s about building an amazing framework with ideas and vision.”