Deloitte recently conducted research to determine the correlation between trust and performance in supply chains. The research revealed that best-in-class supply chain organizations are, on average, six times more trusted than their lowest-performing counterparts. The research also identified several key areas that organizations can focus on to build trust and improve performance in their supply chains. These areas include developing a culture of trust, leveraging technology to increase transparency, and creating a customer-centric approach to supply chain management.