Read the HBR blog written by Robert Plant (the professor, not the guitarist) HERE.
Estimated reading time: 0 minutes, 15 seconds
Big Data vs. the Individual Data Point
Much has been written about the potential for Big Data to provide the means to identify hidden opportunities and issues. However, businesses can't forget about the impact of the individual's customer experience in influencing the relationship.
Most Read
-
-
Feb 17 2012
-
Written by Scott Koegler
-
-
-
Feb 13 2019
-
Written by Scott Koegler
-
-
-
Feb 13 2013
-
Written by Scott Koegler
-
-
-
Jul 18 2017
-
Written by Super User
-