Retailers continue to struggle to effectively serve the omnichannel consumer. In many cases, it's not whether they can do everything that's required, it's whether they can still make money while doing so. Read more...

When a perceived Black Swan event occurs and there's not much of an impact to supply chains, what does it mean? To some, it means they shouldn't worry about such disasters, they'll be fine. Read more...

Pierre Mitchell from the Spend Matters team recently attended technology provider Coupa's conference and came away with some great observations. He advocates turning procurement's function from 'gate keeper' to 'gate opener' in alignment with Coupa's vision. Read more...