We've recently looked at the costs associated with servicing omnichannel consumers. In a followup to the original article, Richard Sharpe gets into more detail. Read more...

If you think Amazon has been pretty active on the innovation front, you ain't seen nothin' yet, according to Mark Solomon on the DC Velocity site. Read more...

At this point, pretty much everyone has either used or has heard of Uber, the software/taxi-replacement company. With so many companies struggling to compete in ecommerce with Amazon and others, would the Uber business model make sense for last mile delivery? Read more...