We love numbers, and the folks at Business 2 Community give us a bunch of them in looking at the omnichannel trend. A recent study by Forrester provides the detail that explains why retail is being transfored by omnichannel. Read more...

When you talk about companies that offer efficient order fulfillment, Amazon usually is at the top of the list. One relatively recent development, its purchase of Kiva, a robotics company, has contributed greatly to its efficiency. Well, Amazon plans to ramp up its usage of robots significantly. Read more...

In a guest article on the Spend Matters site, Jim Kiser of GEP reviews the perception of the procurement function across organizations. Although it's evolving, there's still a ways to go before it becomes strategic. Read more...