- 21. Omnichannel Drives Fulfillment Costs
- (News)
- As retailers struggle to meet the challenges of the omnichannel consumer that wants everything now, reality is setting in: this stuff is expensive to execute.Recent research summarized on the Supply Chain ...
- 22. Research on Delivery Expectations
- (News)
- The 'last mile' of the delivery process continues to be a battleground for on-line retailers. A recent survey describes what's actually happening in this arena, with consumers expectations of fast delivery ...
- 23. What's Amazon Up To
- (Management)
- ... forced competitors to make similar moves just to keep up. • The Amazon product line has reached a scale where the site is a de facto ‘go-to’ for on-line shoppers. • Amazon’s Kindle drove a stake ...
- 24. A Supply Chain Risk Management Case
- (News)
- We're always on the lookout for good case studies that illustrate topics we're following. Supply chain risk management (SCRM) is a new type of software that's out there and Steve Banker takes a look at ...
- 25. Supply Chain Agility and Customer Service
- (News)
- One of the less publicized effects of the rise of the omnichannel customer is on customer service. Consumers want answers, and that puts pressure on supply chains to communicate better.In a Spend Matters ...
- 26. On-Line Ordering Impact
- (News)
- Of all the changes resulting from the shift in consumer buying toward ecommerce, there's one I hadn't really considered that may be driving other developments. The increase of small shipments is overloading ...
- 27. It's That Time of Year, Again
- (News)
- As we've read about supply chain changes being driven by the omnichannel consumer throughout the year, you'd have to think that a stress-test would help us know how the puzzle pieces are fitting together.Well, ...
- 28. Retail Changes Driven by Omnichannel
- (News)
- When the future of retail is discussed, there's no denying the impact of the omnichannel consumer. The brick & mortar store of the past is now becoming an additional distribution point for on-line orders, ...
- 29. Who'll Be the Same Day Delivery Champ
- (News)
- As Amazon continues to push the envelope on same-day delivery, it's becoming obvious that one or more of the companies that it partners with will enjoy great success. The question is: who will it be? Uber, ...
- 30. Amazon Takes a Step
- (News)
- Amazon, one of the most prominent names in ecommerce, has taken a step toward becoming an omnichannel presence by opening a brick & mortar location. It's not all that surprising, but what's a bit disconcerting ...
- 31. The In-Store Fulfillment Challenge
- (News)
- The omnichannel customer has driven a ton of changes in the supply chain, from network design to inventory strategy. In-store fulillment, one major component of the omnichannel approach, requires some ...
- 32. The Evolution of WMS Technology
- (News)
- Those of us in the supply chain arena are well aware of the importance of WMS technology. Over the years, our requirements have certainly evolved, much of which have been driven by the growth of ecommerce.Clint ...
- 33. Is Same-Day Delivery Necessary?
- (News)
- Same-day delivery is one of the hottest trends in order fulfillment for on-line purchases. The question that needs to be asked, though, is whether customers are really pushing for it.The folks at the PYMNTS ...
- 34. Target's Inventory Challenge
- (News)
- When a mega-retailer, like Target, has an inventory problem, it's big by definition. When your business is to sell stuff but your shelves are empty, how you're running your supply chain gets questioned.On ...
- 35. Improve Your B2B On-Line Presence
- (News)
- If you, as a B2B company with a website you've investing a lot in building, happen to be underwhelmed with your ecommerce results, who gets the blame? Chances are, you'll need to spread the blame around ...
- 36. Logistics and the Last Mile Problem
- (News)
- "How long is your last mile?' sounds like an easy question to answer. When you're dealing with supply chains and demanding customers, it's anything but.Clifford Lynch on the DC Velocity site explains how ...
- 37. Let's Share
- (News)
- Continuing today's theme of using actual data to identify best practices, Chris Cunnane on the Logistics Viewpoints site looks at the concept of sharing inventory between on-line and brick & mortar locations.Research ...
- 38. It's Never to Late for B2B eCommerc
- (News)
- As B2B continues its strong ecommerce growth, don't fret if you're a little late to the party. There's still time, and lots of tools and analysis, to help you catch up quickly.On the Internet Retailer ...
- 39. Omnichannel Fulfillment Options
- (News)
- Omnichannel continues to be on most supply chain managers' radar. There's still no consensus, though, on how to best handle processes like fulfillment.In an article on the Logistics Viewpoints site, Clint ...
- 40. Understanding Same Day Delivery Requirements
- (News)
- As more companies jump on the same-day delivery bandwagon, someone needs to ask a few fundamental questions. On the Multichannel Merchant site, John Haber does just that.His first point about knowing your ...
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