- 21. Uber Model Could Wreak Uber Upheaval In Supply Chain Logistics
- (Logistics)
- ... Another impact of supply chain models such as Uber’s is the fact that loyalty could suffer. “With no emphasis on relationships, when times are hard, people will just walk away,” says Wilding. The end-result ...
- 22. Big Data Promises
- (News)
- Rich Karlgaard, on the Forbes site, writes about the promises and pitfalls of the Big Data experience. When you cut through the hype, the fundamental question about how it can help your business is the ...
- 23. We Won't Get Fooled Again - The Replacement of ED
- (Management)
- ... and Fiat is heavily committed to EDIFACT. As tighter integration between the two companies progresses, it's conceivable that Chrysler's long time commitment to X12 may be overtaken by its loyalty to its ...
- 24. B2B Customer Experience
- (News)
- It turns out, B2B isn't all that different from B2C. The customer experience is huge for both and is becoming increasingly similar.An article by Michael Hinshaw on the Business to Community site explains ...
- 25. Sustainability Recommendations From the EDF
- (News)
- The Environmental Defense Fund has a considerable interest in driving supply chain sustainability. They've proposed 5 principles for improving it for the freight supply chain. Elena Craft describes their ...
- 26. Edge Integration: Leveling the Supply Chain IT Playing Field
- (Supply)
- ... like Ibex, and GoPro create unrivaled customer loyalty and great brands. The large retailers such as Target and REI want those consumers, their customers are demanding these brands. The small e-commerce ...
- 27. Edge Integration: Leveling the Supply Chain IT Playing Field (5)
- (Retail)
- ... like Ibex, and GoPro create unrivaled customer loyalty and great brands. The large retailers such as Target and REI want those consumers, their customers are demanding these brands. The small e-commerce ...
- 28. Edge Integration: Leveling the Supply Chain IT Playing Field (5)
- (Logistics)
- ... like Ibex, and GoPro create unrivaled customer loyalty and great brands. The large retailers such as Target and REI want those consumers, their customers are demanding these brands. The small e-commerce ...
- 29. Qthru Aims for a Different Self Check-Out
- (Retail)
- ... the secondary effects possible: The Qthru application will become a natural vehicle for targeted communications, suggestive selling, couponing, and replacement of or coordination with existing loyalty ...
- 30. Qthru Aims for a Different Self Check-Out
- (Retail)
- ... the secondary effects possible: The Qthru application will become a natural vehicle for targeted communications, suggestive selling, couponing, and replacement of or coordination with existing loyalty ...
- 31. Modest Ambitions
- (Retail)
- ... to develop a native WindowsPhone app to operate within the wallet, and to Isis. The wallet itself does little more than aggregate credit, debit, and loyalty cards--the carriers have responsibility for ...
- 32. Modest Ambitions
- (Logistics)
- ... to develop a native WindowsPhone app to operate within the wallet, and to Isis. The wallet itself does little more than aggregate credit, debit, and loyalty cards--the carriers have responsibility for ...
- 33. Modest Ambitions
- (Retail)
- ... to develop a native WindowsPhone app to operate within the wallet, and to Isis. The wallet itself does little more than aggregate credit, debit, and loyalty cards--the carriers have responsibility for ...
- 34. The Impact of Bad Customer Service
- (News)
- Providing bad service is a very effective way for retail businesses to drive away customers. Does that affect the on-line world as well? A blog on the Fortune3 site has some interesting statistics ...
- 35. Forrester's Customer Service Playboo
- (News)
- Customer service is an aspect we deal with on a daily basis. Usually it's good, but if it's not it can be a real turn-off. Kate Leggett from does a great job explaining why it's important to provide ...
- 36. Powerful Players Persist in Promotion of Payment Projects
- (Retail)
- ... loyalty-card portfolios, Sprint is rumored to be launching a digital wallet called "Touch", andVisa pushed its "V.me" service to a beta release in co-ordination with online retailer Buy.com. Google, meanwhile, ...
- 37. Powerful Players Persist in Promotion of Payment Projects
- (Retail)
- ... loyalty-card portfolios, Sprint is rumored to be launching a digital wallet called "Touch", andVisa pushed its "V.me" service to a beta release in co-ordination with online retailer Buy.com. Google, meanwhile, ...
- 38. Powerful Players Persist in Promotion of Payment Projects
- (Supply)
- ... loyalty-card portfolios, Sprint is rumored to be launching a digital wallet called "Touch", andVisa pushed its "V.me" service to a beta release in co-ordination with online retailer Buy.com. Google, meanwhile, ...
- 39. Big Lessons From Small Retailers
- (Retail)
- ... m-commerce, reports Verette, but they lose them all if they don't recognize how tenuous loyalty has become, and how fundamental the consumer experience is. Peterson experienced aspects of that in helping ...
- 40. The New Consumer - How To Get More Walletshare
- (Retail)
- ... models and visibility into and management of their inventory and supply chain processes. For the better part of the 20th century, brand loyalty played a major factor in retail sales. Big retailers, automakers, ...
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