- 21. ERP Customization and Innovation
- (News)
- Lev Lesokhin on the Sys-Con site talks about a recent webinar with Forrester during which attendees were polled on various topics related to ERP.The results weren't unexpected, but the conclusions drawn ...
- 22. Want More Sales - Do Better at Customer Service
- (News)
- Forrester's Forrsights Software Survey for the last quarter of 2012 brought some interesting insights. William Band lays out the findings and his conclusions. Read his analysis here on William Band' ...
- 23. eCommerce Growth for B2B and B2C
- (News)
- Don Davis, in an Internet Retailer article, describes recent research by Forrester that indicates continued high growth rates for both business and consumer oriented electronic commerce. Growth doesn' ...
- 24. B2B eCommerce Expands
- (News)
- Do you think B2B eCommerce is dwarfed by the size of the consumer eCommerce market? Think again..... In a summary of a Forrester research article, Andy Hoar tells us that B2B is now twice the size of B2C ...
- 25. Forrester's Take on Integratio
- (News)
- Randy Heffner's blog on the Forrester site covers a new way of thinking about digital integration in business design. It gets business and technology on the same page when functionality is discussed. Read ...
- 26. Deliver the Customer Experience
- (News)
- Customers want a good experience when they interact with your company. Whether you know it or not, your actions help define the customer experience. Harley Manning's Forrester blog covers this important ...
- 27. Agile Commerce
- (News)
- We've all heard of agile development and even agile project management. What is agile commerce, though? In his blog on the Forrester site, Martin Gill takes us through the dimensions of agile commerce ...
- 28. Are You Selling "Cloud"
- (News)
- It's almost impossible to open a tech or business magazine without encountering an article about 'the cloud'. The hype is certainly there, but is there substance? In a Forrester blog, Michael Barnes ...
- 29. Is Cloud-Based Integration on Your Horizon?
- (News)
- B2B communication between partners is a lot more complex than it used to be, but there are many options on how to address the challenges. In an excellent post on the Forrester site, Stefan Ried discusses ...
- 30. eCommerce Evolution
- (News)
- Zia Daniell Wigder's blog on the Forrester site talks about the evolution of eCommerce markets. She portrays a somewhat linear progression as companies move along the eCommerce evolutionary path. It' ...
- 31. Forrester's Customer Service Playboo
- (News)
- Customer service is an aspect we deal with on a daily basis. Usually it's good, but if it's not it can be a real turn-off. Kate Leggett from does a great job explaining why it's important to provide ...
- 32. Leveraging Stores as Fulfillment Nodes in the Supply Chain
- (Retail)
- ... shipping orders from one of its retail locations, distribution centers or third-party vendors. Forrester Research expects more companies to leverage a host of locations to fulfill orders. In his blog, ...
- 33. Leveraging Stores as Fulfillment Nodes in the Supply Chain
- (Logistics)
- ... shipping orders from one of its retail locations, distribution centers or third-party vendors. Forrester Research expects more companies to leverage a host of locations to fulfill orders. In his blog, ...
- 34. Is "Showrooming" a Problem
- (News)
- Cross-channel shopping isn't new, but consumer behavior in the mobile commerce era has created some new approaches to shopping. Does your retail 'brick and mortar' store you've spent a fortune to build ...
- 35. Choose the Right Metrics
- (News)
- Kate Leggett's blog on the Forrester site covers a great topic: how to select the right numbers to watch. It's a subject that is always a conversation-starter. Her points about ensuring your key performance ...
- 36. Product Data is Sweet Spot for Multichannel Retailers
- (Retail)
- ... totaling almost $200 billion, according to Forrester Research Inc. One reason for Internet retailers’ success is that the business models are built from the ground up on technology, and therefore benefit ...
- 37. Yet Another View of SAP-Ariba
- (News)
- Forrester always has a good perspective on IT and business topics. They like the new SAP-Ariba deal, but to them there are some places where it doesn't add value. Take a look at Andrew Bartels' blog ...
- 38. The New Consumer - How To Get More Walletshare
- (Retail)
- ... of positive year-over-year growth, according to Comscore. Internet retailers claimed 7 percent of the U.S. retail market last year, with sales totaling almost $200 billion, according to Forrester Research ...
- 39. The New Consumer - How To Get More Walletshar
- (Retail)
- ... quarter of positive year-over-year growth, according to Comscore. Internet retailers claimed 7 percent of the U.S. retail market last year, with sales totaling almost $200 billion, according to Forrester ...
- 40. The Importance of Integration
- (Integration)
- ... a successful business to business (B2B) endeavor; after all, islands of data and stand-alone applications have never proven otherwise. But Sterling Commerce sponsored a recent study, conducted by Forrester ...
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