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1. How Voice Services Can Help Improve the Supply Chain
(Technology)
... er strategy is when call centers segment their staff so that only three to six operators answer the calls for one company. This allows the operators to be “experts” on a company and better meet their calle ...
Created on 07 November 2017
2. 3 Ways a CPO Can Transform a Business
(Management)
... — all while simultaneously reducing overhead costs and any regional compliance risks. With procurement and sourcing contributing at the C-level, the overall business strategy, particularly when it comes ...
Created on 24 October 2017
3. Walmart - The NEW Mandate
(EDI)
...  Our colleague Steven J. Vaughan-Nichols explains the move and strategy here.  So where’s the mandate? It isn’t enough that Walmart hosts its own data away from AWS. The retailer doesn’t want its ...
Created on 25 August 2017
4. Talent Gaps in Digital Supply Chains
(News)
... e way, strategy on how to implement it is also lacking.Patrick Burnson checks out the lay of the land in a recent article on the Supply Chain Management Review site. Read it HERE.   ...
Created on 28 March 2017
5. The Procurement Pyramid
(News)
You might be familiar with Maslow's Hierarchy of Needs from your PSYC101 class at the U. Are you aware, though, that the procurement function can utilize a similar strategy? In a guest article on Spen ...
Created on 23 March 2017
6. Procurement Research Summary
(News)
...  alignment, procurement strategy, and technology. Read about it HERE. ...
Created on 21 February 2017
7. 2017 Predictions from the Analysts
(News)
You know, just when I thought we'd exhausted all the 2017 predictions, Dan Gilmore provides a bunch developed by the key supply chain analysts at Gartner and IDC.As you might expect, they come at it from ...
Created on 14 February 2017
8. Improving Partner Communication
(News)
More effective communication between supply chain partners can yield big benefits, according to Palvashah Durrani on the 21st Century Supply Chain site.Thinking out of the box to involve partners in aspects ...
Created on 24 January 2017
9. Is Your Supply Chain Strategic or Tactical?
(News)
We constantly encounter, and post, articles about the need for supply chains to be 'strategic'. But what exactly does that mean?Melissa Clow takes a shot at differentiating between strategic and tactical ...
Created on 10 January 2017
10. A Rough Ride Ahead
(News)
Business leaders crave consistency. Our recent presidential election has introduced a dose of unpredictability into events, and executives are trying to make decisions based on guesses and assumptions.Bob ...
Created on 05 December 2016
11. Executing Customer-centric Strategies
(News)
Lora Cecere, the Supply Chain Shaman, has been doing some thinking about customer-centric supply chains. Lots of companies think they're executing their strategies well, yet Lora sees some gaps.She provides ...
Created on 05 November 2016
12. Procurement Needs 'Wins'
(News)
The procurement function within the supply chain tends to operate in the background. That ought to change, according to an interview with a KPMG consulting executive.In a summary of the interview on the ...
Created on 03 November 2016
13. Fixing Direct Procurement
(News)
Direct material procurement is in dire need of a redesign, according to the Supply Chain Shaman. Management of direct procurement is often in the hands of the supply chain and alignment with company strategy ...
Created on 18 October 2016
14. Supply Chain Risks Abound
(News)
Supply chain risk mitigation is an important component of company strategy. Recent disruptions both here and abroad show the breadth of risk that you need to be prepared to address.Bob Ferrarri takes a ...
Created on 22 September 2016
15. Understanding Different Strategies
(News)
... s she notes are interesting abd the overlap is clear.There isn't a universal strategy that fits every supply chain, but getting the definitions right is important. Check out the article HERE. ...
Created on 07 September 2016
16. Preparing for a Successful Project
(News)
A global implementation project, whether you're doing an ERP or a P2P platform, is a big deal. Preparing for it not only takes a lot of time and effort, but is also the most important step of all.On the ...
Created on 23 June 2016
17. Amazon's Logistics Moves
(News)
Just when you think you have Amazon's strategy figured out, something new (and big) pops up, like its recent purchases and leases of logistics assets. CEO Jeff Bezos says they're not looking to compete wi ...
Created on 23 June 2016
18. Research on Big Data in Supply Chains
(News)
With all of the hype out there about the wonders of Big Data in the supply chain, it's a little puzzling to hear that most companies don't yet have a strategy for its use.Although the potential benefi ...
Created on 16 June 2016
19. Building Success Through Change Management
(News)
Making big changes to the supply chain of a large company is rarely easy. However, the folks at the Harvard Business Review have identified some important factors in how to manage the changes that can ...
Created on 26 May 2016
20. Amazon's Logistics Strategy
(News)
If you think Amazon has been pretty active on the innovation front, you ain't seen nothin' yet, according to Mark Solomon on the DC Velocity site.He reviewed a recent study by a logistics consultancy and ...
Created on 09 May 2016