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1. Visibility in an Omnichannel World
(News)
In the age of the omnichannel consumer, the importance of inventory visibility can't be denied. This means visibility across the board: on the shelf in the DC and branch locations, inbound shipments, fulfillment, ...
Created on 24 November 2016
2. Retailers Bet on Omnichannel
(News)
... coming year to support multi-channel buyers.Jennifer McKevitt writes that they're looking for both speed and improved sales via upselling. Read the blog HERE. ...
Created on 05 November 2016
3. Consumer Behavior and the Supply Chain
(News)
With the range of significant challenges facing supply chains, CJ Wehlage thinks he's discovered the most important. It's certainly arguable, but consumer behavior is at the top of his list.Read his thoughts ...
Created on 27 August 2014
4. Omnichannel Is More Than a Buzzword
(News)
We love numbers, and the folks at Business 2 Community give us a bunch of them in looking at the omnichannel trend. A recent study by Forrester provides the detail that explains why retail is being transfored ...
Created on 12 June 2014
5. Distribution Technology Survey Results
(News)
Supply Chain Digest recently conducted a survey of 150 firms in an attempt to identify and rank the most important distribution-related technologies. Those that garner a lot of press (RFID, robotics) are ...
Created on 29 May 2014
6. Revolution In CRM
(Integration)
... s to take a look at their approaches to customer service and how they address this new multi-channel opportunity. Yes, treat it like an opportunity and not a threat. Social media contact center integrati ...
Created on 08 November 2013
7. The Buzz About Omnichannel
(Retail)
... became real. It may have been called something else, multi-channel or ‘bricks & clicks’ for example, but it’s not new. However, the explosion in the use of mobile devices and social media has thrown fuel ...
Created on 25 June 2013
8. Omni-Channel Perspective
(News)
Bill Davis, on a new site called "omnichannelretailing.com" has an interesting perspective on, well, omni-channel retailing. He has issues with a recent critical article he'd like to share.Read his thoughts ...
Created on 10 April 2013
9. Supply Chain 2013 Predictions
(News)
It's not too late for 2013 predictions (although it's getting there....) from our supply chain gurus.We've seen a few of these already, but Supply Chain Digest's Dan Gilmore does a good job combining and ...
Created on 08 February 2013
10. Let's End Manual Data Entry!
(EDI)
... it’s fully electronic on their end. But in this increasingly multi-channel , consumer-driven business environment, latency has been almost entirely eradicated. Customers want their data exchanged immediately, ...
Created on 27 December 2012
11. Challenges for Best Buy
(News)
An article by Michael Copeland in last month's Wired magazine discusses the challenges retailers face in this multi-channel environment. He specifically looks at BestBuy and their difficult road back fro ...
Created on 15 December 2012
12. Multi-Channel Retail Effects
(News)
Dan Gilmore always has an interesting take on supply chain subjects. In a recent article in Supply Chain Digest, he looks at a number of effects of multi-channel retail commerce. The rapid growth of ecommerce ...
Created on 18 November 2012
13. What's in Store?
(News)
Multi-channel seems to be the rage in retail right now. But do we really need the physical 'store' anymore? In an article in Forbes, William McComb tells us why the in-store experience is so importan ...
Created on 22 June 2012
14. Product Data is Sweet Spot for Multichannel Retailers
(Retail)
... integrated, cross-channel product data sharing solutions for some time. In a recent Retail Systems Research study on multi-channel retailing, the firm found that retailers’ biggest challenge is in how ...
Created on 20 June 2012
15. Multi-Channel Retail Strategies and the Supply Chain
(News)
More retailers are moving toward a multi-channel strategy. It's not business as usual for the supply chain. Tom Hickey, in an article in Supply Chain Management Review, talks about the challenges face ...
Created on 10 June 2012
16. Multi-Channel Challenges
(News)
It looks like multi-channel is here to stay for retailers. Will it be easy or hard to make the transition? In a recent article in Supply Chain Digest, challenges faced by Macy's as it moved to thi ...
Created on 10 June 2012
17. Integration Separates the Winners from Losers
(News)
Doing multi-channel retail is hard work. There's one thing that can help that hard work pay off. The word is 'integration'. The best of breed multi-channel companies use it and you should, too. On t ...
Created on 09 June 2012
18. B2B ECommerce
(News)
ECommerce continues to grow, but what's its hottest segment? B2B, of course! In his article in the ECommerce Times, Steven Cramer talks about how important the ECommerce channel is to small and medium ...
Created on 06 May 2012
19. The State of the Retail Supply Chain
(News)
... interesting challenges related to multi-channel operations are described.   ...
Created on 25 April 2012
20. Can You Improve? Continuously?
(Management)
... , the EDI process was a fertile source of ideas when we began to look at CI. I’ve spoken in the past about the complexity we faced on the customer side with our multi-channel strategy, distribution networ ...
Created on 31 December 2010