Estimated reading time: 0 minutes, 13 seconds
Omni-Channel Gets Mixed Reviews
Even though it seems like the term 'omni-channel' has become ubiquitous, some executives in the retail channel don't seem to 'get it'. It's all about the customer.
In a RetailSolutionsOnline.com blog, Matt Pillar discusses recent research that had some interesting results. Read it HERE.
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