When you hear the word ‘diversity’, do you normally think about hiring, work practice, and contract issues based on gender, race, or ethnicity? A lot of managers and other employees have participated in diversity training and are aware of what it means and its potential benefits.

When was the last time you spent a couple of unplanned moments with someone who really doesn’t know you but is critically important to you or your team? Did you take advantage of that time, or did you let the moment pass? If you had a great elevator speech, you could have put it to use in that situation. You‘re probably thinking: “what the heck is an elevator speech and what’s an elevator have to do with it anyway?” Let’s get into that.

Change is one of those concepts that make most of us cringe at its mere mention. Whether it is benign as changing dinner plans with one’s spouse, or as dire as divorcing said spouse (funny how doing the former very often may lead to the latter, but I digress) every fiber in our character wants to resist it and keep the status quo.  To deal with this, change management has become an academic pursuit, as well as embedded itself within the corporate lexicon, which have produced countless strategies on dealing with this force in one’s personal life as well as in the business environment.