The Omni-Channel Last-Mile
The impact of the rise of the omnichannel experience extends across all aspects of the retail business. One of the final steps in the process, actually handing the purchased item to the consumer, is a big challenge but could be a differentiator.
In an article on the Logistics Viewpoints site, Steve Banker talks about the importance of the individual 'store' in the supply chain and different ways of delivering products. Read it HERE.
