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If Not Us, Then Who?

if-not-nowEDI projects are complex.  How do we keep things simple?  How do we provide amazing customer service leading to successful partnerships?  Far too often in EDI conversations, noise and confusion get in the way of making progress.  Whether it is one side blindly pushing for a specific EDI transaction regardless of the benefits or the business process, technical mumbo jumbo, confusion about what customers or suppliers really want from each other, or a seemingly less eggregious violation… the self deprecating predecessor to a comment seem to appear out of thin air. 

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