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1. eCommerce Sales Grew 16% in 2017; Online Fraud Soared 30%
(News)
... that online shopping fraud rose 30% year over year,(2) and 63% of businesses acknowledge they are experiencing the same or more fraud than a year ago.(3) Chargebacks911, a leading dispute mitigation and ...
Created on 07 May 2018
2. 3 Ways Retail Stores Can Survive In The Age Of Amazon & E-Commerce
(Retail)
... brand retail store, Light notes, was the way they felt connected with the brand and the store experience. “Connecting with customers’ emotions is the way to find success in the age of online shopping,” ...
Created on 02 April 2018
3. Amazon Go - It’s all about the back end
(Retail)
... What’s changed with Amazon Go is the evolution of scanning as it now includes contactless understanding of the products and the customer. And the data collected during the shopping spree informs Amazon’s ...
Created on 22 January 2018
4. The Impact of Reverse Logistics
(Logistics)
... impact such as waste. With the increase in online shopping, return rates have increased exponentially. As painful as it is for retailers, returns have been absorbed as a cost of doing business and until ...
Created on 08 January 2018
5. Carriers Overwhelmed by Online Purchases
(News)
According to Supply Chain Dive, advanced planning and prep still hasn’t prepared carriers for the volume of deliveries generated by online holiday shopping.   Read the article on Supply Chain Dive ...
Created on 01 January 2018
6. Stop Rushing The Holidays! Try A Year-Round Retail Brand Experience Instead
(Retail)
The 2017 holiday season saw a significant increase in shopping, with nearly 80% of U.S. holiday shoppers buying gifts from Amazon, more than any other top retailer. Feeling the pressure to stay ahead of ...
Created on 19 December 2017
7. Online Holiday Shoppers May Break Distribution Channels
(Retail)
Early results from 2017 holiday shopping show big increases in spending. As of this writing brick and mortar results are still preliminary with Cyber Monday and weekend online purchases still not tallied. ...
Created on 27 November 2017
8. It’s a Bird, it’s a Plane, it’s a Walmart Blimp!
(Supply)
...  in more than 450 locations across the US. And it’s already lowered prices on many of what’s often been termed “Whole Paycheck” items to make shopping there more in line with its budget targeting competitor ...
Created on 13 September 2017
9. Reverse logistics will trash your inventory plans
(Retail)
... consumers expect their online shopping experiences to match or exceed their in-store activities. For items like clothing that means they can select and item like a shoe or a shirt and try it on. They can ...
Created on 12 September 2017
10. The Rise of Logistics Tech Activates Entrepreneurs
(Logistics)
... for online shopping purchases to be delivered quicker has seen a revamping of distribution centers, logistic technologies and the combining of resources with third party suppliers.  We have seen the rise ...
Created on 30 August 2017
11. Looking at Omnichannel Fulfillment Costs
(News)
... it means in a recent blog on his Supply Chain Matters site.Omnichannel shopping is driving top line growth, but expenses are growing even faster and logistics providers need to get them under control. ...
Created on 23 February 2017
12. Is eCommerce Greener?
(News)
One aspect of ecommerce that's under the radar is its impact on the environment. Many of us might intuitively feel that taking driving out of the shopping experience would be a net positive, but a lot o ...
Created on 12 January 2017
13. Silos Must Go!
(News)
... in today's environment, they have to go.In his article on the Manufacturing Business Technology site, we read how changes in global economics and consumer shopping patterns have rendered silos problematic ...
Created on 24 November 2016
14. Omichannel Capabilities Have Improved
(News)
The omnichannel experience isn't as seamless as it needs to be for customers, but retailers are improving. Although Amazon is the clear leader in most shopping process categories, others are closing th ...
Created on 29 September 2016
15. Trends Driving Supply Chain Change
(News)
Anyone who's been around supply chains over the past few years realizes they've become increasingly digital. 4 big trends are in play that will shape the supply chain in the coming years, according to ...
Created on 27 September 2016
16. The Last 1000' Challenge
(News)
... ve customer shopping experiences. Read the summary on the site HERE. ...
Created on 22 March 2016
17. Omnichannel Driving Supply Chain Change
(News)
If you think the only change that ecommerce has brought is with the 'shopping experience', think again. The back end processes, such as supply chain, and network design have had to adapt quickly.Accordin ...
Created on 10 March 2016
18. Retail by the App
(Retail)
... apps on shoppers’ mobile devices. There is an increasing number of apps that are being used to guide shoppers to the right shelf in the right aisle based on their shopping needs. Some use a traditional ...
Created on 01 February 2016
19. Build a Customer-Friendly Retail Experience
(News)
In the retail space, the customer is king. To win at the omnichannel game, if you design your systems and processes around that fact you have a shot.On the CIO site, Jennifer Schiff narrows down the decisions ...
Created on 19 January 2016
20. Beware the Shopper
(Retail)
Omni-channel has become a dated term. In this age of digital information available anytime and anywhere there are precious few shopping decisions being made without fact based information. A MasterCard ...
Created on 15 January 2016