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1. The Customer Facing Supply Chain
The supply chain has traditionally been considered a 'back office' type of process, but is that where it belongs? Success has been seen at companies who are exposing more supply chain processes to the ...
Created on 01 December 2014
2. Linking Supply Chain to Customer Activity
In a nice article on the Harvard Business Review blog site, Brad Power provides the example of how Tesco, one of the world's largest retailers, used insights from customer data analysis to improve their ...
Created on 31 March 2013
3. Close Your Value Gap
Can you close off the gaps in your procurement capabilities that prevent you from achieving operational excellence?On the CapGemini site, Amyn Jivani talks about the sources of leakage that a procurement ...
Created on 09 January 2013
4. Going Up?
... and operational excellence, finance loves accuracy, timeliness, and audit trails, and other groups have similar hot-buttons. Be prepared to answer questions. They can arise literally as soon as you open ...
Created on 18 July 2011
5. Brainstorm Your Way to Innovation
If you work in an eCommerce area, whether it’s with EDI or other technologies, two concepts should be top-of-mind at all times: Continuous Improvement (CI) and Innovation. I’ve written several times about ...
Created on 16 February 2011
6. Information-sharing Through Integration is Vital to Successful Relationships With 3PLs
...  be a seamless integration between user organization's ERP/accounting system and the 3PL's warehouse management system (WMS) for operational excellence,” explains Steven Katz, VP of sales and marketing w ...
Created on 13 August 2010
7. From the Top: Covalent Works
... nge now is constant improvement. What are your current initiatives? Brewer: Our current initiatives revolve around operational excellence in support of our focus. I believe that every business can a ...
Created on 19 April 2005