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1. New Version of Omnichannel Solution for Dynamics 365
(News)
Communications® today announced Cosmos, the latest version of its omnichannel customer service solution for Microsoft Dynamics 365, at Microsoft Inspire 2017 in Washington, D.C. Cosmos introduces mobile ...
Created on 30 August 2017
2. Amazon & WalMart By The Numbers
(News)
If you want to know what's going on with supply chains you could do worse than to take a look at 2 of the heavyweights with whom we're all familiar: Amazon and WalMart.Dan Gilmore from Supply Chain Digest ...
Created on 29 March 2017
3. Visibility and the Omnichannel Shopper
(News)
Multichannel, omnichannel, or whatever you want to call it is driving huge change in the retail supply chain. Of course, one of the holy grails of supply chain processes, visibility, is a key component ...
Created on 28 March 2017
4. Is DOM the Answer to Omnichannel?
(News)
...  omnichannel customers are behind the growth. In the first of a multi-part series, Dan Gilmore on the Supply Chain Digest site begins a study of the use cases for DOM. Read it HERE. ...
Created on 09 March 2017
5. Gaps Remain in Omnichannel Fulfillment
(News)
The omnichannel wave has washed over all retailers, for better or worse. Chris Cunnane has taken a look at where omnichannel fulfillment is going and assesses the gaps that remain.Those who have hesitated ...
Created on 06 March 2017
6. Investment Drivers for Supply Chain Tech
(News)
What drives investments in supply chain technology? A graphic on the Supply Chain Digest site provides a glimpse of what's behind expenditures. Is it any surprise that cost reduction is on top? Check it ...
Created on 25 February 2017
7. Retailers Gear Up for 2017
(News)
Digitization seems to be driving a lot of activity in the supply chain. Within the retail space, that's an understatement.On the Multichannel Merchant site, Jeff McCandless examines what will be needed ...
Created on 24 February 2017
8. Looking at Omnichannel Fulfillment Costs
(News)
... it means in a recent blog on his Supply Chain Matters site.Omnichannel shopping is driving top line growth, but expenses are growing even faster and logistics providers need to get them under control. ...
Created on 23 February 2017
9. Distribution Centers in the Omnichannel World
(News)
The role of the DC has certainly changed as omnichannel consumers have taken control of the buying experience. eCommerce order fulfillment requires an unprecendented level of coordination between supply ...
Created on 21 February 2017
10. RFID Pumps Up Inventory Accuracy
(News)
RFID was, at one point, the next big thing, until it wasn't. However, the price curve continued to drop, adoption picked up, and this little thing called 'omnichannel' hit.According to Arthur Zaczkiewi ...
Created on 09 February 2017
11. More 2017 Supply Chain Predictions
(News)
Lots of publications make yearly predictions (it's February and they're still flowing in....), but our favorites are those which actually explain the 'why' in deeper detail.Dan Gilmore on the Supply Chain ...
Created on 07 February 2017
12. Deep Dive Into Retail Predictions for 2017
(News)
Bob Ferrarri continues his 'deep-dive' series on 2017 predictions with one that's important to all of us: retail and ecommerce-driven supply chains. Consumers continue to drive the bus and retailers will ...
Created on 07 February 2017
13. Consumers Are Driving the Supply Chain Bus
(News)
We've all seen how supply chains have evolved over the past few years. It should be no surprise to realize that consumers are now driving the bus, and if your supply chain isn't consumer-driven you're ...
Created on 29 January 2017
14. Key Predictions for the New Year
(News)
It's getting a bit late for 2017 predictions, but Dan Gilmore's collection at Supply Chain Digest are usually so prescient that we need to get them out there.He's contacted some of the great supply chain ...
Created on 28 January 2017
15. Is eCommerce Greener?
(News)
One aspect of ecommerce that's under the radar is its impact on the environment. Many of us might intuitively feel that taking driving out of the shopping experience would be a net positive, but a lot ...
Created on 12 January 2017
16. Impact of Omnichannel Buying Continues
(News)
It's nearly impossible to over exaggerate the effects omnichannel consumers have had on retailers. Bob Ferrarri takes a look at how 3 well-known names have recently made significant business changes i ...
Created on 12 January 2017
17. 2016 In the Read View Mirror
(News)
2016 was quite a year, wasn't it? Supply Chain Digest's Dan Gilmore boils down the top trends and stories in a concise article about what made it so interesting.As usual, a lot of it's technology, but ...
Created on 10 January 2017
18. Making Reservations for On-Line Customers
(News)
The impact of the omnichannel consumer on retailers is hard to overstate. One of the crucial decisions to make is how much inventory to reserve for shipments to ecommerce customers and how to reserve it.On ...
Created on 04 January 2017
19. eCommerce Risks
(News)
You may not see the terms 'risk management' and 'ecommerce' in the same sentence very often, but they indeed belong together. That's due to the growing presence of omnichannel consumers, their high expectatio ...
Created on 03 January 2017
20. The Importance of Product Information
(News)
Product information is the lifeblood of companies who sell on-line. Making sure it's consistent across channels, understandable, and accessible in many ways is a huge challenge.Retailers who recognize ...
Created on 27 December 2016