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1. New Version of Omnichannel Solution for Dynamics 365
(News)
...  as live virtual agents within Live Assist to take advantage of knowledge base access, supervisor monitoring, performance reporting, skillset management and other features available to human agents. Usabilit ...
Created on 30 August 2017
2. Prepare for Global Supply Chain Risks in 2017
(News)
... on the Supply Chain Dive site about the types of risks supply chains should be monitoring and how they can tighten up their preparations. Check it out HERE. ...
Created on 29 December 2016
3. Responding to Control Tower Information
(News)
We've read a lot about supply chain control towers, but is improved visibility the goal? Or do you want to actually be in a position to do something about what you're monitoring?On the 21st Century Supp ...
Created on 04 August 2016
4. Supply Chain IoT Examples
(News)
It seems like most articles about the Internet of Things (IoT) focus on consumer-related tools, such as self-regulating thermostats and iphone controlled appliances. What's really exciting to us, though, ...
Created on 30 June 2016
5. Monitoring Supply Chain Activity with Dashboards
(Integration)
... sales and operations jobs into compliance monitoring, which can seem like an endless game of whack-a-mole. Supply chain monitoring is, of course, a critical task. But the obvious tools for enforcing ...
Created on 28 September 2015
6. Omnichannel Marketing, Visibility, and the Perfect Order
(Supply)
... where real-time monitoring of EDI documents and processes really shows its value: it enables suppliers and retailers (and consumers, when necessary) to know where the order is, in real time. It also alerts ...
Created on 20 August 2015
7. Scorecards vs. Continuous Compliance Monitoring
(Management)
Monitoring vendors for compliance is, obviously, a key to both good business and good business relationships. Relationships between retailers and vendors are, at best, complicated and difficult; at worst, ...
Created on 20 July 2015
8. Outsourcing Compliance Optimization
(Management)
... benefits. It becomes more efficient and more profitable. It’s important to keep the profitable payoff in mind because the amount of data generated by the monitoring process is enormous. Documentation, ...
Created on 13 July 2015
9. IOT Integration and the B2B2X Supply Chain
(Integration)
...  data from many sources, including sensors, weather monitoring devices, smart meters other intelligent grid power equipment, and even social media content. This platform enables utilities to minimize custome ...
Created on 02 July 2015
10. Managed Services Offset Complexity in the Supply Chain
(Supply)
... integration, omni-channel commerce support, rollout of new applications, onboarding business partners and monitoring system effectiveness. Their expertise can be invaluable in risk management, automating ...
Created on 18 June 2015
11. Should EDI be outsourced?
(EDI)
...  missing on some loading dock. If the internal team tasked with managing EDI has the right monitoring tools in place so they spot the problem before it escalates, it can be repaired before any real damag ...
Created on 15 April 2015
12. Will Omnichannel Transform Pricing?
(Retail)
... ing customer preferences. Even monitoring store traffic doesn't produce accurate enough data as consumers shop online and order for delivery at the store. Or walk the aisles scanning products and ordering o ...
Created on 03 November 2014
13. Here Comes the Industrial IoT
(Technology)
... can send you an alert when the milk carton is almost empty? Home monitoring with sensors, alerts, webcams, and remote control? That’s really neat stuff, but that’s the consumer side of IoT and it’s only ...
Created on 08 October 2014
14. Updates on e-invoicing in Mexico
(Management)
... accountants college was quote by the news service CNN Expansion as saying, “Auditing actions are based on monitoring by electronic invoicing systems of taxpayers.” The SAT’s mission is to verify that ...
Created on 27 August 2014
15. Supply Chain Intelligence: Utilizing The Services Hub
(Supply)
... blem. Save it for supplier conferences. Let's first lay out our visibility requirements: community access to business information and transactions; event monitoring and alert tools that everyone involv ...
Created on 11 June 2014
16. Sustainability Challenges for Supply Chains
(News)
... site, Nicole Neghaiwi reviews the many problems faced by supply chains in collecting, monitoring, and interpreting information from suppliers. Read it HERE.  ...
Created on 19 May 2014
17. Filling in the Holes in Visibility
(Supply)
...  it's now possible to track item level shipments from the point the tags are attached to the final sale. These systems for monitoring contribute to the mountains of data that is filling data repositori ...
Created on 10 February 2014
18. Simple Internet of Things Steps
(News)
In a Computerworld article, Patrick Thibodeau looks at one of the hottest topics in technology, the Internet of Things (IoT). He focuses on how it can be used in government with just a few tools.This is ...
Created on 03 February 2014
19. Revolution In CRM
(Integration)
... ew monitoring and analytics tools. Then your marketers can respond  to customer's social output. This is the stuff you pay big money for with surveys today. But it is free and is honest information. So ...
Created on 08 November 2013
20. Causes of Supply Chain Disruption
(Supply)
... you need? It is a delicate balancing act. Knowing who and what is in an enterprise's supply chain is critical to gain visibility into what is happening within it, as well as monitoring and identifyin ...
Created on 21 October 2013