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1. From the Top
"From the Top" is a series of interviews with top management executives of EDI service and software providers. We are asking where their business are, where they are going, what they understand their customers ...
Created on 26 December 2011
2. Managing the supplier relationship makes business better
... has their own customers to consider. And if the product being delivered to the end customer falls short of expectation in any way, the customer will be the first to feel the impact. Supplier relationship ...
Created on 15 January 2018
3. The Impact of Reverse Logistics
... can provide, there is also the element of establishing a good reputation in the eyes of the corporation’s customers and society at large. Corporations that are embracing both green initiatives and charitable ...
Created on 08 January 2018
4. Stop Rushing The Holidays! Try A Year-Round Retail Brand Experience Instead
... holiday season provides retailers with a perfect opportunity to bond with customers, regardless of whether they’re shopping online or in-store. To take advantage of the holiday buying surge, and use it ...
Created on 19 December 2017
5. Pilot Offers Expanded Logistics Management Solutions
... NJ. This new venture is Pilot’s largest multi-client operation at opening and their first in the Northeast. It will serve to help Pilot’s network of Northeast clients meet the needs of their customers ...
Created on 19 December 2017
6. New Alliance Between JDA & KPMG
In order to provide a more responsive and dynamic supply chain JDA Software and KPMG have announced a formal alliance, reports Business Wire. The alliance ensures that their customers can accelerate their ...
Created on 19 December 2017
7. Preparing Your Business for the Holiday Rush
Consumers are continually increasing their holiday spending budgets year-over-year. With more sales opportunities than ever before, can your business handle the influx of orders, customers, and shipments? ...
Created on 04 December 2017
8. How Voice Services Can Help Improve the Supply Chain
Did you know that 82% of consumers have stopped doing business with a company after they’ve experienced poor customer service? That’s not hard to imagine. We’ve all been customers who have called a company ...
Created on 07 November 2017
9. How The Global Logistics Software Market Is Growing Significantly – And What This Means
... look at tracking data for it to have an effect on your drivers. When drivers know they’re being watching, they’re automatically more productive. Customers Are No Longer In The Dark Before the logistics ...
Created on 31 October 2017
10. Full-Circle Fraud: How the Equifax Breach Will Lead to Merchant Losses
... most American credit users left vulnerable by the hack, it’s understandable that customers would be worried how this will impact their credit and their long-term financial well-being. It’s merchants, though, ...
Created on 10 October 2017
11. Is the Future of EDI in Blockchain?
... model that initially drove the EDI services and gave them leverage over their customers. However there will still be the need for data translation services that have become a more important component ...
Created on 06 September 2017
12. Chatbots in the Chain
... uptick in interest in less than 9 months. Will supply chain use be different from banks and telecom operators? Certainly the topics will be different but the uses are likely to be very similar. Customers ...
Created on 06 September 2017
13. DB Schenker Reduces Onboarding Time for eCommerce Customers
... and several databases. DB Schenker can now quickly get its customers up and running, including logistics and supply chain services within only four weeks, providing an important competitive advantage. ...
Created on 30 August 2017
14. New Version of Omnichannel Solution for Dynamics 365
...  service anytime, anywhere.  In just over 90 days since launch, the co-developed solution has attracted strong interest from Microsoft customers, with wins represented across financial, retail, healthcar ...
Created on 30 August 2017
15. Walmart - The NEW Mandate
... a mandate letter from Walmart to shift its cloud hosting services you can bet they are scrambling to meet whatever deadlines are being required. Their revenue is reliant on delivering their customers’ ...
Created on 25 August 2017
16. Digital Transformation in the Supply Chain
... of AI and can carry on conversations via text and even by voice. How is your customer service being handled? Does every call still go through a IVR menu? Bots are changing how customers interact with customer ...
Created on 13 August 2017
17. PMG360 Acquires; to Relaunch as Supply Chain Technology News
...  We will now be able to reach all of the buyer personas of our ERP customers,” said Kurt Martin, Group Publisher of PMG360. “With Scott’s continued leadership, Supply Chain Technology News remains an invaluabl ...
Created on 10 August 2017
18. Amazon in the Logistics Space
... on his Supply Chain Matters site, Bob discusses how Amazon is pushing forward and what it means to its customers, suppliers, and competitors. Check it out HERE.  ...
Created on 21 March 2017
19. Is DOM the Answer to Omnichannel?
...  omnichannel customers are behind the growth. In the first of a multi-part series, Dan Gilmore on the Supply Chain Digest site begins a study of the use cases for DOM. Read it HERE. ...
Created on 09 March 2017
20. Making Reservations for On-Line Customers
The impact of the omnichannel consumer on retailers is hard to overstate. One of the crucial decisions to make is how much inventory to reserve for shipments to ecommerce customers and how to reserve it.On ...
Created on 04 January 2017