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1. From the Top
(Category)
"From the Top" is a series of interviews with top management executives of EDI service and software providers. We are asking where their business are, where they are going, what they understand their customers ...
Created on 26 December 2011
2. Industry 4.0 is bringing about Supply Chain 4.0. Are you ready?
(EDI)
... shipping, warehousing, delivery, and even customer support by adding smart devices to things that have traditionally been, well… dumb. Dumb in the sense that they don’t communicate or have any way to sense ...
Created on 13 November 2017
3. How Voice Services Can Help Improve the Supply Chain
(Technology)
Did you know that 82% of consumers have stopped doing business with a company after they’ve experienced poor customer service? That’s not hard to imagine. We’ve all been customers who have called a company ...
Created on 07 November 2017
4. The Supply Chain is Evolving
(News)
Amazon and customer expectations are driving significant changes in the supply chain, reports JOC.com. Specifically automation, the more automation that can be used the faster the supply chain will be. ...
Created on 31 October 2017
5. How The Global Logistics Software Market Is Growing Significantly – And What This Means
(Logistics)
... look at tracking data for it to have an effect on your drivers. When drivers know they’re being watching, they’re automatically more productive. Customers Are No Longer In The Dark Before the logistics ...
Created on 31 October 2017
6. Full-Circle Fraud: How the Equifax Breach Will Lead to Merchant Losses
(Technology)
... most American credit users left vulnerable by the hack, it’s understandable that customers would be worried how this will impact their credit and their long-term financial well-being. It’s merchants, though, ...
Created on 10 October 2017
7. Reverse logistics will trash your inventory plans
(Retail)
... the biggest headache is having a sales associate put the items back on the shelves for the next customer to try. But with online purchases being delivered within 1 or 2 days, and increasingly even less ...
Created on 12 September 2017
8. Is the Future of EDI in Blockchain?
(Technology)
... model that initially drove the EDI services and gave them leverage over their customers. However there will still be the need for data translation services that have become a more important component ...
Created on 06 September 2017
9. Chatbots in the Chain
(Technology)
You’ve likely encountered chatbots even if they didn’t introduce themselves as such. Today you’re most likely to encounter them when you call a customer support hotline or online chat service. They ask ...
Created on 06 September 2017
10. The Rise of Logistics Tech Activates Entrepreneurs
(Logistics)
Globally, there is a demand for smarter, cost effective and sustainable operations to suit the needs of consumers who expect higher customer service levels. Business can not go on as usual. There have ...
Created on 30 August 2017
11. DB Schenker Reduces Onboarding Time for eCommerce Customers
(News)
... The solution provides digital services supporting all stages of online businesses including distribution, order and payment administration, accounting, goods shipment, returns management, repair and customer ...
Created on 30 August 2017
12. New Version of Omnichannel Solution for Dynamics 365
(News)
Communications® today announced Cosmos, the latest version of its omnichannel customer service solution for Microsoft Dynamics 365, at Microsoft Inspire 2017 in Washington, D.C. Cosmos introduces mobile ...
Created on 30 August 2017
13. Walmart - The NEW Mandate
(EDI)
... can concentrate on developing their systems and delivering high quality customer support while leaving the heavy lifting of server farms and data centers to Amazon. If your EDI provider has received ...
Created on 25 August 2017
14. Supply Chain Infrastructure Do for a Makeover
(News)
... so they are anticipating the customer’s needs, not responding to them.   Read the article on Supply Chain Management Review  ...
Created on 22 August 2017
15. How to Achieve On Time In Full Delivery
(News)
... of your customer.   Read the article on Industry Week  ...
Created on 22 August 2017
16. Digital Transformation in the Supply Chain
(Technology)
... a dedication to shortening the distance between their customer and their manufacturing process has the opportunity to find those technologies that fill specific functions and put them into service. Those ...
Created on 13 August 2017
17. PMG360 Acquires EC-BP.com; to Relaunch as Supply Chain Technology News
(News)
...  We will now be able to reach all of the buyer personas of our ERP customers,” said Kurt Martin, Group Publisher of PMG360. “With Scott’s continued leadership, Supply Chain Technology News remains an invaluabl ...
Created on 10 August 2017
18. Privacy Policy
(Uncategorised)
...  Media Group, Inc. Newsletters, Web Seminars, Events, Sites and Other Newsletters and Services As a Progressive Media Group, Inc. customer you can also expect to receive relevant email and postal offer ...
Created on 18 July 2017
19. Amazon in the Logistics Space
(News)
... on his Supply Chain Matters site, Bob discusses how Amazon is pushing forward and what it means to its customers, suppliers, and competitors. Check it out HERE.  ...
Created on 21 March 2017
20. Is DOM the Answer to Omnichannel?
(News)
...  omnichannel customers are behind the growth. In the first of a multi-part series, Dan Gilmore on the Supply Chain Digest site begins a study of the use cases for DOM. Read it HERE. ...
Created on 09 March 2017