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1. From the Top
"From the Top" is a series of interviews with top management executives of EDI service and software providers. We are asking where their business are, where they are going, what they understand their customers ...
Created on 26 December 2011
2. Why Machine Learning is Right for Your Supply Chain Strategy
... can either keep your customers happy or lead to declining sales and increasing expenses. Machine learning can assimilate the rules you’ve agreed upon and track how your suppliers are performing against ...
Created on 13 August 2018
3. 5 Effective Strategies To Make Your Supply Chain More Efficient
... reaches the right team at the right time. 5. Prioritize Customer Needs: The end user is after all the most important client. They should have the power to have a say in the supply processes. Their feedback ...
Created on 18 June 2018
4. Supply Chain Visibility with IOT
... e seamlessly into its award-winning supply chain platform, giving customers the ability to locate their shipment any time of the day. Internet Of Things (IOT) in Supply Chain TPSynergy's new shipm ...
Created on 04 June 2018
5. JDA Adds More Features to Its Software
According to Supply Chain Quarterly, software company JDA announced its new feature, Luminate, which lets users get data from both their supply chain and their customers. Read the articleon Supply ...
Created on 14 May 2018
6. Teenage Truckers, Solution to Nation’s Shipping Woes?
... the critical skills they need to operate a truck in the 21st century.”5 Trucking customer groups also argue that the mere fact of today’s driver shortage—which could be at least partially alleviated ...
Created on 07 May 2018
7. eCommerce Sales Grew 16% in 2017; Online Fraud Soared 30%
... of customers’ identity.(3) Merchants are also getting mixed messages from consumers: 66% of shoppers favor security protocols for online transactions because it makes them feel protected, yet 35% say they ...
Created on 07 May 2018
8. What GDPR Means For Your Supply Chain
... purpose in order to hold data on your customers. There are six categories of lawful purpose: ● Consent for specific purposes ● Contractual necessity ● Controller bound by legal obligation ● Protect vital ...
Created on 30 April 2018
9. Be a Supply Chain Hero by Jumping Ahead of the Pack
... ahead of their daily operations and keeping an eye on these 4 areas of concern that are already emerging in 2018. Social media Companies have been engaging with their customers over social media ...
Created on 16 April 2018
10. Expanded Payment Options Can Help Merchants Boost Customer Loyalty and Satisfaction
... 100,000 merchants worldwide. Furthermore, research by J.D. Power and Fiserv found that billing and payment options can account for 20% or more of customer loyalty and satisfaction scores. Chargebacks911, ...
Created on 16 April 2018
11. 3 Ways Retail Stores Can Survive In The Age Of Amazon & E-Commerce
... brand retail store, Light notes, was the way they felt connected with the brand and the store experience. “Connecting with customers’ emotions is the way to find success in the age of online shopping,” ...
Created on 02 April 2018
12. AI is now a necessity
... are derived from human input and conclusions. Here are just a few of the ways AI is being put to use in supply chain operations. Chatbots are making customer interaction faster and more efficient, and ...
Created on 20 March 2018
13. Sustainability in the Chain
... responsibility companies are increasingly looking at social issues that impact how they are seen by their customers. Issues include child labor are legal issues particularly in the EU and U.K. along with ...
Created on 05 March 2018
14. UPS Added To Sage Business Platform
According to Digital Supply Chain, Sage Business Cloud has integrated UPS into their platform. This will offer customers a way to manage financial and shipping information on one platform.   Read ...
Created on 30 January 2018
15. Technologies are defining the supply chain
... customer demand but companies that accept crypto currency should concentrate on converting their payments to a stable currency immediately and separate their speculation from their revenue. Blockchain ...
Created on 29 January 2018
16. Amazon Go - It’s all about the back end
... What’s changed with Amazon Go is the evolution of scanning as it now includes contactless understanding of the products and the customer. And the data collected during the shopping spree informs Amazon’s ...
Created on 22 January 2018
17. Managing the supplier relationship makes business better
The relationship between supplier and customer is critical to both parties. But it most often falls on the customer to manage that relationship because while the supplier has plenty at stake, the customer ...
Created on 15 January 2018
18. The Impact of Reverse Logistics
... recently, the environmental impacts have been ignored.   Reverse logistics is used to describe the way a company handles products that get shipped backward through the supply chain. Customer returns ...
Created on 08 January 2018
19. Warehouses Go to Handheld Devices
According to Supply Chain Dive, warehouses will increase their use of handheld devices in order to keep up with customer service demand.   Read the article on Supply Chain Dive  ...
Created on 08 January 2018
20. Stop Rushing The Holidays! Try A Year-Round Retail Brand Experience Instead
... holiday season provides retailers with a perfect opportunity to bond with customers, regardless of whether they’re shopping online or in-store. To take advantage of the holiday buying surge, and use it ...
Created on 19 December 2017