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1. From the Top
"From the Top" is a series of interviews with top management executives of EDI service and software providers. We are asking where their business are, where they are going, what they understand their customers ...
Created on 26 December 2011
2. Reverse logistics will trash your inventory plans
... the biggest headache is having a sales associate put the items back on the shelves for the next customer to try. But with online purchases being delivered within 1 or 2 days, and increasingly even less ...
Created on 12 September 2017
3. Is the Future of EDI in Blockchain?
... model that initially drove the EDI services and gave them leverage over their customers. However there will still be the need for data translation services that have become a more important component ...
Created on 06 September 2017
4. Chatbots in the Chain
You’ve likely encountered chatbots even if they didn’t introduce themselves as such. Today you’re most likely to encounter them when you call a customer support hotline or online chat service. They ask ...
Created on 06 September 2017
5. The Rise of Logistics Tech Activates Entrepreneurs
Globally, there is a demand for smarter, cost effective and sustainable operations to suit the needs of consumers who expect higher customer service levels. Business can not go on as usual. There have ...
Created on 30 August 2017
6. DB Schenker Reduces Onboarding Time for eCommerce Customers
... The solution provides digital services supporting all stages of online businesses including distribution, order and payment administration, accounting, goods shipment, returns management, repair and customer ...
Created on 30 August 2017
7. New Version of Omnichannel Solution for Dynamics 365
Communications® today announced Cosmos, the latest version of its omnichannel customer service solution for Microsoft Dynamics 365, at Microsoft Inspire 2017 in Washington, D.C. Cosmos introduces mobile ...
Created on 30 August 2017
8. Walmart - The NEW Mandate
... can concentrate on developing their systems and delivering high quality customer support while leaving the heavy lifting of server farms and data centers to Amazon. If your EDI provider has received ...
Created on 25 August 2017
9. Supply Chain Infrastructure Do for a Makeover
... so they are anticipating the customer’s needs, not responding to them.   Read the article on Supply Chain Management Review  ...
Created on 22 August 2017
10. How to Achieve On Time In Full Delivery
... of your customer.   Read the article on Industry Week  ...
Created on 22 August 2017
11. Digital Transformation in the Supply Chain
... a dedication to shortening the distance between their customer and their manufacturing process has the opportunity to find those technologies that fill specific functions and put them into service. Those ...
Created on 13 August 2017
12. PMG360 Acquires; to Relaunch as Supply Chain Technology News
...  We will now be able to reach all of the buyer personas of our ERP customers,” said Kurt Martin, Group Publisher of PMG360. “With Scott’s continued leadership, Supply Chain Technology News remains an invaluabl ...
Created on 10 August 2017
13. Privacy Policy
...  Media Group, Inc. Newsletters, Web Seminars, Events, Sites and Other Newsletters and Services As a Progressive Media Group, Inc. customer you can also expect to receive relevant email and postal offer ...
Created on 18 July 2017
14. Amazon in the Logistics Space
... on his Supply Chain Matters site, Bob discusses how Amazon is pushing forward and what it means to its customers, suppliers, and competitors. Check it out HERE.  ...
Created on 21 March 2017
15. Is DOM the Answer to Omnichannel?
...  omnichannel customers are behind the growth. In the first of a multi-part series, Dan Gilmore on the Supply Chain Digest site begins a study of the use cases for DOM. Read it HERE. ...
Created on 09 March 2017
16. S&OP Metrics Benefits
Sales and Operations Planning (S&OP) has been a popular supply chain topic, but most companies aren't there yet. From a measurements standpoint, a robust S&OP process is something to shoot for, though.In ...
Created on 19 January 2017
17. Making Reservations for On-Line Customers
The impact of the omnichannel consumer on retailers is hard to overstate. One of the crucial decisions to make is how much inventory to reserve for shipments to ecommerce customers and how to reserve it.On ...
Created on 04 January 2017
18. eCommerce Risks
... s, and their tendency to change suppliers at the hint of a service failure.According to Hailey Lynne McKeefry on the EBN site, if you blow a delivery date or experience a stock-out, you lose a customer. Ch ...
Created on 03 January 2017
19. Amazon's Trucking Moves
Amazon created a lot of buzz (pun intended) with its testing of drones for customer order delivery. But Wired magazine's Davey Alba thinks their real logistics future is elsewhere: in self-driving trucks.Lot ...
Created on 27 December 2016
20. The Importance of Visibility
In a Supply Chain Dive article, Rich Weissman describes why visibility is so important to everyone selling to ecommerce consumers.It not only shapes the customer experience, it directly affects your brand. ...
Created on 15 December 2016