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1. The Impact of Reverse Logistics
(Logistics)
The retail industry faces a growing challenge in managing the billions of products consumers return every year. These returns can result in both financial losses as well as potential negative environmental ...
Created on 08 January 2018
2. Blockchain Obstacles and Opportunities
(Technology)
... systems, as in the case of the recent Equifax breach that impacted 143 million Americans. Yet many consumers remain skeptical of blockchain because they perceive it to be a new and risky technology, and ...
Created on 01 January 2018
3. Streamlining the Supply Chain
(News)
According to the Pittsburgh Post Gazette, 25 percent of consumers are willing to pay a premium for same-day or instant delivery, this mind set is putting a strain on the supply chain. But industry experts ...
Created on 04 December 2017
4. Preparing Your Business for the Holiday Rush
(Retail)
Consumers are continually increasing their holiday spending budgets year-over-year. With more sales opportunities than ever before, can your business handle the influx of orders, customers, and shipments? ...
Created on 04 December 2017
5. Online Holiday Shoppers May Break Distribution Channels
(Retail)
... get there Here’s the rundown of Voxware’s biennial survey on consumer expectations, and if anything it should be seen as a not so subtle warning that consumers have raised their expectations of online ...
Created on 27 November 2017
6. How Voice Services Can Help Improve the Supply Chain
(Technology)
Did you know that 82% of consumers have stopped doing business with a company after they’ve experienced poor customer service? That’s not hard to imagine. We’ve all been customers who have called a company ...
Created on 07 November 2017
7. Disruption of Globalization and Supply Chain
(Supply)
... programs are not popular, and some of their technology is lagging behind the competition. The bigger challenge is that Amazon’s global offering does not attract Chinese consumers. Alibaba is now planning ...
Created on 16 October 2017
8. Full-Circle Fraud: How the Equifax Breach Will Lead to Merchant Losses
(Technology)
... is the Answer The Equifax hack isn’t the biggest hack in history based on the number of consumers whose data was exposed. It could be the most damaging though, based on the highly-sensitive nature of ...
Created on 10 October 2017
9. Reverse logistics will trash your inventory plans
(Retail)
... in how consumers consider their own purchase strategies will play havoc with retailers. The problem is with product returns and how consumers now consider their purchases to be temporary. Thinking ...
Created on 12 September 2017
10. The Rise of Logistics Tech Activates Entrepreneurs
(Logistics)
Globally, there is a demand for smarter, cost effective and sustainable operations to suit the needs of consumers who expect higher customer service levels. Business can not go on as usual. There have ...
Created on 30 August 2017
11. Distribution Centers in the Omnichannel World
(News)
The role of the DC has certainly changed as omnichannel consumers have taken control of the buying experience. eCommerce order fulfillment requires an unprecendented level of coordination between supply ...
Created on 21 February 2017
12. Deep Dive Into Retail Predictions for 2017
(News)
Bob Ferrarri continues his 'deep-dive' series on 2017 predictions with one that's important to all of us: retail and ecommerce-driven supply chains. Consumers continue to drive the bus and retailers wi ...
Created on 07 February 2017
13. Consumers Are Driving the Supply Chain Bus
(News)
We've all seen how supply chains have evolved over the past few years. It should be no surprise to realize that consumers are now driving the bus, and if your supply chain isn't consumer-driven you're ...
Created on 29 January 2017
14. Another Look at Amazon in B2B
(News)
As Amazon continues down the path toward becoming a B2B behemoth, will they come under greater scrutiny from a CSR perspective?Selling toys and apparel to consumers is one thing, business supplies to companies ...
Created on 19 January 2017
15. Impact of Omnichannel Buying Continues
(News)
It's nearly impossible to over exaggerate the effects omnichannel consumers have had on retailers. Bob Ferrarri takes a look at how 3 well-known names have recently made significant business changes i ...
Created on 12 January 2017
16. eCommerce Risks
(News)
You may not see the terms 'risk management' and 'ecommerce' in the same sentence very often, but they indeed belong together. That's due to the growing presence of omnichannel consumers, their high expectatio ...
Created on 03 January 2017
17. The Importance of Visibility
(News)
In a Supply Chain Dive article, Rich Weissman describes why visibility is so important to everyone selling to ecommerce consumers.It not only shapes the customer experience, it directly affects your brand. ...
Created on 15 December 2016
18. Silos Must Go!
(News)
Everybody says they hate silos, but there sure seems to be a lot of them still around. Gary Barraco has studied the problem as it relates to supply chains and has come to the conclusion that to survive ...
Created on 24 November 2016
19. Summary of MHI Supply Chain Discussions
(News)
Dan Gilmore recently chaired an interesting panel at the MHI 2016 conference and provides a great summary of the topics. Workforce, technology, consumers, and infrastructure were discussed by a solid lineup ...
Created on 31 October 2016
20. Do Customers Really Need This?
(News)
In this era of omnichannel consumption, same day delivery, and drones, David Maloney asks a valid question: do our customers really want what we're trying to give them?The truth is we often just don't ...
Created on 27 September 2016