- 1. These Are the 7 Best Ways to Fix Your Supply Chain Problems
- (Supply)
- ... You should also monitor customer service performance metrics such as response time, complaints resolution times and customer satisfaction scores. Once you have visibility into the supply chain, you can ...
- 2. Cookie Policy
- (Uncategorised)
- ... check this Website periodically to review the current policy. How can we help? Getting in touch Questions, concerns or complaints: If you have any questions, concerns or complaints about PMG360’s ...
- 3. Plan for an Unusual 2020 Holiday Season
- (Retail)
- Almost everybody has found their plans mired in the coronavirus. From the retailers whose sectors they depend on have been closed down to holidaymakers whose travel plans have been limited, everyone has ...
- 4. Omnichannel Explorations
- (Retail)
- ... receive answers in real time - Post complaints and compliments in highly public spaces - Order from any of multiple suppliers/retailers - Request delivery to any of multiple destinations ...
- 5. Lame or Lean?
- (News)
- "Lean as Misguidedly Executed", or L.A.M.E., is an apt description of how this continuous improvement methodology is sometimes implemented. In the Lean Journey blog, Tim McMahon takes us through the ...
- 6. Can You Use Anecdotal Information?
- (Management)
- ... about our service. The preferred context would be in a general conversation, but complaints from other sources were a surprisingly fertile source of “non-data-driven, anecdotal, qualitative” information ...
- 7. Analysis of “Accounting for EDI Development Costs” Survey
- (EDI)
- ... of transactions that pass through the system without error. However nearly as many (42%) answer that chargebacks are the defining factor, and 37% gauge satisfaction based on complaints from their customers. ...
- 8. Analysis of “Accounting for EDI Development Costs” Survey
- (Supply)
- ... by the number of transactions that pass through the system without error. However nearly as many (42%) answer that chargebacks are the defining factor, and 37% gauge satisfaction based on complaints from ...
- 9. Analysis of “Accounting for EDI Development Costs” Survey
- (Retail)
- ... by the number of transactions that pass through the system without error. However nearly as many (42%) answer that chargebacks are the defining factor, and 37% gauge satisfaction based on complaints from ...
- 10. Marlow - Back to the Future - Again
- (Management)
- ... of my customers have been reaching out to me with complaints regarding letters from their customers (Retailers/Distributors) requiring them to switch to an exclusive EDI provider or to use a internally ...
- 11. Why Are EDI Implementations So Tough?
- (EDI)
- ... data in the wrong data fields." The most common used phrase in respondents' complaints of this type was "non-standard standards."Slightly more than half of the respondents were suppliers (50.5%), followed ...
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