Recently Scott Koegler published an article on “Fixing Your Supply Chain” in which he quoted the “Top Five Opportunities In Your Supply Chain” per OPS Rules Management Consultants. He then “threw down the gauntlet” for others to list their own Top 5, and see if these match. I am accepting the challenge!
Supply chains are inherently complex. They are also every-day systems that require full time attention. OPSrules had put together a highly simplified recap of the top 5 things you can (should?) look at in your supply chain. These represent places to start when thinking about putting fixes in place.
Your supply chain is in great shape. You have visibility with your suppliers and with your customers, and understand where orders are, and when issues arise you can spot the source and track it down. But when your products arrive, are you certain they meet all the safety and regulatory constraints that make them safe to sell? In 2013 alone there were 28 million product recalls. If you were involved with any of them you have a good idea what information you didn't have at your fingertips. Is there a better way to track and manage this sensitive information?
Courier Services refers to postal and courier activities, such as pickup, transport and delivery of letters and parcels under various arrangements. Local delivery and messenger services are also included. Key Performance Indicator (KPIs) in postal and courier services measure the efficiency in operations and customer satisfaction with delivery.
For most of us involved in managing the supply chain, disruption is the last thing we want to consider. But many organizations are actually fostering disruptions of their own enterprise with goals to innovate and change the way things are done and the results that are achieved. Disruption caused by innovation can be seen as a progressive way to bring positive if dramatic changes to processes that have been functional for a long time.