I've been reading "The Innovator's DNA," an interesting book about how companies can set themselves up to be better through what they call 'disruptive innovation.' I don't think this is an entirely new concept because there have certainly been plenty of innovations created my many companies, and those companies have thrived and grown. What's different in this book is that it provides specific traits and actions that companies can take to find and develop people who can make a difference.
Recently Scott Koegler published an article on “Fixing Your Supply Chain” in which he quoted the “Top Five Opportunities In Your Supply Chain” per OPS Rules Management Consultants. He then “threw down the gauntlet” for others to list their own Top 5, and see if these match. I am accepting the challenge!
Courier Services refers to postal and courier activities, such as pickup, transport and delivery of letters and parcels under various arrangements. Local delivery and messenger services are also included. Key Performance Indicator (KPIs) in postal and courier services measure the efficiency in operations and customer satisfaction with delivery.
Supply chains are inherently complex. They are also every-day systems that require full time attention. OPSrules had put together a highly simplified recap of the top 5 things you can (should?) look at in your supply chain. These represent places to start when thinking about putting fixes in place.
Your supply chain is in great shape. You have visibility with your suppliers and with your customers, and understand where orders are, and when issues arise you can spot the source and track it down. But when your products arrive, are you certain they meet all the safety and regulatory constraints that make them safe to sell? In 2013 alone there were 28 million product recalls. If you were involved with any of them you have a good idea what information you didn't have at your fingertips. Is there a better way to track and manage this sensitive information?