point of sale securityEvery transaction rung through an electronic cash register creates more than just a customer. It creates a series of data records that tells a story that is important beyond its use as a financial record to the purchaser and the retailer. Properly used, POS data can provide a history, the present state, and a prediction of the future. But those are only possible if the data is collected, stored, and provided to the right people in a timely manner.

Omnichannel-1024x508Is ‘omnichannel’ a sea change, or just a clever name for a reality that’s been around for awhile? After consuming dozens of articles on the subject and reflecting on my own experiences, I’d say it’s some of both but predominantly business as usual in the era of ecommerce.

many catalogs pagesIt goes without saying: Ecommerce has changed everything, from the way we shop to the way retailers stock their in-store and virtual shelves. Consider the endless aisles, with a multitude of product choices and varying price points, and showrooming, the practice involves consumers trying out products at stores and then searching for better deals using mobile commerce.

Choices Direction ArrowsIn April, 2013, Mike Martz wrote about "Omni-Channel". It is all about the way we will be buying as a consumer. He sent an alert to eCommerce and the supply chain that it will have a BIG effect. To me, it sounded like a revolution was coming! I decided to learn more.

thumb Cart-and-SmartPhone-580x360One ‘hot’ phrase that won’t go away any time soon is ‘omni-channel’. Why should it? It’s in the process of changing the way you shop and buy as a consumer, and if you’re involved in eCommerce or the supply chain, it’s having a big effect on your work as well.