retail appsRetail drives a big portion of the EDI traffic along the supply chain. Whether it’s online retail or brick and mortar retail, the issues are the same. But let’s face it… sometimes it’s just easier to find the product you’re looking for by using a search engine online rather than wandering aimlessly through the aisles of a big box store. Increasingly, retailers are supplementing the in-store experience with apps on shoppers’ mobile devices.

online-shoppingOmni-channel has become a dated term. In this age of digital information available anytime and anywhere there are precious few shopping decisions being made without fact based information. A MasterCard report from 2015 shows that 8 out of 10 purchases made by retail shoppers are informed by some kind of digital information. With 80 percent of purchase decisions influenced by shopper research, their decisions about just where to buy is likely to come down to convenience and timing rather than loyalty. Omni-channel shopping is now just plain shopping.

EMRThe age of digital medical records has elevated the urgency with which hospitals and other medical providers need to integrate all of their procurement processes, maintain control of the data and inventory, all while decreasing costs. In order to meet those demanding challenges, hospitals are being forced to adapt new best practices and technologies. However, the mere presence of shiny, new technology does not necessarily guarantee every cog will function as it should and the increasing need for information will be sated. In addition for access to desired information, hospitals and medical facilities also need the data to be in the right format, available on-demand and accessible to the right people.

big data posPoint of sale (POS) data has long been the domain of the retailer that collects it. It hasn’t always available – in detail, anyway – to manufacturers and suppliers that could use the data for such things as demand planning, improving supply chains to avoid stock outs and to better understand and act on buying habits so they can more accurately allocate advertising dollars. Of course, all those benefits would in turn benefit the retailers, which could improve planning and forecasting, reduce (or eliminate) stock outs, and even have leverage to enact and enforce service level agreements with suppliers.

winter stormBoston and much of the nation’s East Coast might have been buried under piles of snow during the winter of 2015, but the retail industry itself did not get buried. How can that be, considering roads were impassable for days in many areas, freezing temperatures were ideal for snowman survival and people were just plain miserable?