You did all the testing in the world on your map, but one obscure scenario in the real world caused a massive problem. Now what?

We know the advantages of automation. William Gindlesperger on the Energy Pulse site explains yet another benefit that's often overlooked.

Think eCommerce is only big in the US?

If your ASN project has been approved, don't assume it's clear sailing.

Quality is important in every facet of our industry. Lean is one of the best approaches around to improve it. I discovered a great example of a minor change that resulted in big savings at Boeing.