You may not see the terms 'risk management' and 'ecommerce' in the same sentence very often, but they indeed belong together. That's due to the growing presence of omnichannel consumers, their high expectations, and their tendency to change suppliers at the hint of a service failure. According to Hailey Lynne McKeefry on the EBN site, if you blow a delivery date or experience a stock-out, you lose a customer. Check out her article on these risks HERE.  
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